GRI Guideline
This Website complies with GRI （Global Reporting Initiative） "GRI Guidelines 4th edition."
General Standard Disclosurese
Strategy and Analysis
| Section | Index | References |
|---|---|---|
| G4-1 | a. Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization's strategy for addressing sustainability. | CEO message |
| G4-2 | a. Provide a description of key impacts, risks, and opportunities. |
CEO message Setting our core themes |
Organizational Profile
| Section | Index | References |
|---|---|---|
| G4-3 | a. Report the name of the organization. | Company profile |
| G4-4 | a. Report the primary brands, products, and services. | Services |
| G4-5 | a. Report the location of the organization's headquarters. | Company profile |
| G4-6 | a. Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report. | Group companies |
| G4-7 | a. Report the nature of ownership and legal form. | Company profile |
| G4-8 | a. Report the markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries). | Group companies |
| G4-9 | a. Report the scale of the organization, including: ・Total number of employees ・Total number of operations ・Net sales (for private sector organizations) or net revenues (for public sector organizations) ・Total capitalization broken down in terms of debt and equity (for private sector organizations) ・ Quantity of products or services provided |
Company profile
IR Report |
| G4-10 | a. Report the total number of employees by employment contract and gender. b. Report the total number of permanent employees by employment type and gender. c. Report the total workforce by employees and supervised workers and by gender. d. Report the total workforce by region and gender. e. Report whether a substantial portion of the organization's work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors. f. Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries). |
Sustainability Data |
| G4-11 | a. Report the percentage of total employees covered by collective bargaining agreements. | |
| G4-12 | a. Describe the organization's supply chain. | |
| G4-13 | a. Report any significant changes during the reporting period regarding the organization's size, structure,
ownership, or its supply chain, including: ・Changes in the location of, or changes in, operations, including facility openings, closings, and expansions ・Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations) ・ Changes in the location of suppliers, the structure of the supply chain, or in relationships with suppliers, including selection and termination |
|
| G4-14 | a. Report whether and how the precautionary approach or principle is addressed by the organization. |
Compliance Risk Management |
| G4-15 | a. List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. | |
| G4-16 | a. List memberships of associations (such as industry associations) and national or international advocacy ・Holds a position on the governance body ・Participates in projects or committees ・Provides substantive funding beyond routine membership dues ・Views membership as strategic This refers primarily to memberships maintained at the organizational level. |
Identified Material Aspects and Boundaries
| Section | Index | References |
|---|---|---|
| G4-17 | a. List all entities included in the organization's consolidated financial statements or equivalent documents. b. Report whether any entity included in the organization's consolidated financial statements or equivalent documents is not covered by the report. The organization can report on this Standard Disclosure by referencing the information in publicly available consolidated financial statements or equivalent documents. |
Group companies
IR Library |
| G4-18 | a. Explain the process for defining the report content and the Aspect Boundaries b. Explain how the organization has implemented the Reporting Principles for Defining Report Content. |
Editorial Policy |
| G4-19 | a. List all the material Aspects identified in the process for defining report content. | Setting our core themes |
| G4-20 | a. For each material Aspect, report the Aspect Boundary within the organization, as follows: ・Report whether the Aspect is material within the organization ・If the Aspect is not material for all entities within the organization (as described in G4-17), select one of the following two approaches and report either: - The list of entities or groups of entities included in G4-17 for which the Aspect is not material or - The list of entities or groups of entities included in G4-17 for which the Aspects is material ・ Report any specific limitation regarding the Aspect Boundary within the organization |
Setting our core themes |
| G4-21 | a. For each material Aspect, report the Aspect Boundary outside the organization, as follows: ・Report whether the Aspect is material outside of the organization ・If the Aspect is material outside of the organization, identify the entities, groups of entities or elements for which the Aspect is material. In addition, describe the geographical location where the Aspect is material for the entities identified ・Report any specific limitation regarding the Aspect Boundary outside the organization |
|
| G4-22 | a. Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements. | |
| G4-23 | a. Report significant changes from previous reporting periods in the Scope and Aspect Boundaries. | Editorial Policy |
Stakeholder Engagement
| Section | Index | References |
|---|---|---|
| G4-24 | a. Provide a list of stakeholder groups engaged by the organization. | Sustainability Management |
| G4-25 | a. Report the basis for identification and selection of stakeholders with whom to engage. | Sustainability Management |
| G4-26 | a. Report the organization's approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process. | Sustainability Management |
| G4-27 | a. Report key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns. | Sustainability Management |
Report Profile
| Section | Index | References |
|---|---|---|
| G4-28 | a. Reporting period (such as fiscal or calendar year) for information provided. | Editorial Policy |
| G4-29 | a. Date of most recent previous report (if any). | Editorial Policy |
| G4-30 | a. Reporting cycle (such as annual, biennial). | Editorial Policy |
| G4-31 | a. Provide the contact point for questions regarding the report or its contents. | Editorial Policy |
| G4-32 | a. Report the 'in accordance' option the organization has chosen. b. Report the GRI Content Index for the chosen option c. Report the reference to the External Assurance Report, if the report has been externally assured. GRI recommends the use of external assurance but it is not a requirement to be 'in accordance' with the Guidelines. |
Editorial Policy |
| G4-33 | a. Report the organization's policy and current practice with regard to seeking external assurance for the report. b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided. c. Report the relationship between the organization and the assurance providers. d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization's sustainability report. |
Editorial Policy |
Corporate Governance
| Section | Index | References |
|---|---|---|
| G4-34 | a. Report the governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts. | Corporate Governance |
| G4-35 | a. Report the process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees. | Management Policy |
| G4-36 | a. Report whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body. | Sustainability Management |
| G4-37 | a. Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body. | Sustainability Management |
| G4-38 | a. Report the composition of the highest governance body and its committees by: ・Executive or non-executive ・Independence ・Tenure on the governance body ・Number of each individual's other significant positions and commitments, and the nature of the commitments ・Gender ・Membership of under-represented social groups ・Competences relating to economic, environmental and social impacts ・Stakeholder representation |
Corporate Governance
Leadership Corporate Governance Report |
| G4-39 | a. Report whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization's management and the reasons for this arrangement). | Corporate Governance Report |
| G4-40 | a. Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members, including: ・Whether and how diversity is considered ・Whether and how independence is considered ・Whether and how expertise and experience relating to economic, environmental and social topics are considered ・Whether and how stakeholders (including shareholders) are involved |
Corporate Governance
Corporate Governance Report |
| G4-41 | a. Report processes for the highest governance body to ensure conflicts of interest are avoided and managed. Report whether conflicts of interest are disclosed to stakeholders, including, as a minimum: ・Cross-board membership ・Cross-shareholding with suppliers and other stakeholders ・Existence of controlling shareholder ・Related party disclosures |
Sustainability Management
Corporate Governance Report |
| G4-42 | a. Report the highest governance body's and senior executives' roles in the development, approval, and updating of the organization's purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts. | Sustainability Management |
| G4-43 | a. Report the measures taken to develop and enhance the highest governance body's collective knowledge of economic, environmental and social topics. | Sustainability Management |
| G4-44 | a. Report the processes for evaluation of the highest governance body's performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment. b. Report actions taken in response to evaluation of the highest governance body's performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organizational practice. |
|
| G4-45 | a. Report the highest governance body's role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body's role in the implementation of due diligence processes. b. Report whether stakeholder consultation is used to support the highest governance body's identification and management of economic, environmental and social impacts, risks, and opportunities. |
|
| G4-46 | a. Report the highest governance body's role in reviewing the effectiveness of the organization's risk management processes for economic, environmental and social topics. | |
| G4-47 | a. Report the frequency of the highest governance body's review of economic, environmental and social impacts, risks, and opportunities. | |
| G4-48 | a. Report the highest committee or position that formally reviews and approves the organization's sustainability report and ensures that all material Aspects are covered. | |
| G4-49 | a. Report the process for communicating critical concerns to the highest governance body. | Risk Management |
| G4-50 | a. Report the nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them. | |
| G4-51 | a. Report the remuneration policies for the highest governance body and senior executives for the below types of remuneration: ・Fixed pay and variable pay: --Performance-based pay --Equity-based pay --Bonuses --Deferred or vested shares ・Sign-on bonuses or recruitment incentive payments Termination payments ・Clawbacks |
Corporate Governance Report |
| G4-52 | a. Report how performance criteria in the remuneration policy relate to the highest governance body's and senior executives' economic, environmental and social objectives. | Corporate Governance Report |
| G4-53 | a. Report how stakeholders' views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable. | |
| G4-54 | a. Report the ratio of the annual total compensation for the organization's highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country. | |
| G4-55 | a. Report the ratio of percentage increase in annual total compensation for the organization's highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country. |
Ethics and Integrity
| Section | Index | References |
|---|---|---|
| G4-56 | a. Describe the organization's values, principles, standards and norms of behavior such as codes of conduct and codes of ethics. |
Management philosophy Code of Ethics |
| G4-57 | a. Report the internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines. | Compliance |
| G4-58 | a. Report the internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines. | Compliance |
Specific Standard Disclosures
Disclosures on Management Approach
| Section | Index | References |
|---|---|---|
| G4-DMA | a. Report why the Aspect is material. Report the impacts that make this Aspect material. b. Report how the organization manages the material Aspect or its impacts. c. Report the evaluation of the management approach, including: ・The mechanisms for evaluating the effectiveness of the management approach ・The results of the evaluation of the management approach ・Any related adjustments to the management approach |
Setting our core themes
Evaluations Sustainability at Recruit Sustainability Management |
Economic
Aspect: Economic Performance
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Sustainability Management |
| G4-EC1 | Direct economic value generated and distributed | Sustainability Data |
| G4-EC2 | Financial implications and other risks and opportunities for the organization's activities due to climate change | |
| G4-EC3 | Coverage of the organization's defined benefit plan obligations | |
| G4-EC4 | Financial assistance received from government |
Aspect: Market Presence
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-EC5 | Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation | |
| G4-EC6 | Proportion of senior management hired from the local community at significant locations of operation |
Aspect: Indirect Economic Impacts
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-EC7 | Development and impact of infrastructure investments and services supported | |
| G4-EC8 | Significant indirect economic impacts, including the extent of impacts |
Aspect: Procurement Practices
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-EC9 | Proportion of spending on local suppliers at significant locations of operation |
Environmental
Aspect: Materials
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Environment management |
| G4-EN1 | Materials used by weight or volume | Sustainability Data |
| G4-EN2 | Percentage of materials used that are recycled input materials | Sustainability Data |
Aspect: Energy
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Environment management |
| G4-EN3 | Energy consumption within the organization | Sustainability Data |
| G4-EN4 | Energy consumption outside of the organization | |
| G4-EN5 | Energy intensity | |
| G4-EN6 | Reduction of energy consumption | Environment management |
| G4-EN7 | Reductions in energy requirements of products and services |
Aspect: Water
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-EN8 | Total water withdrawal by source | |
| G4-EN9 | Water sources significantly affected by withdrawal of water | |
| G4-EN10 | Percentage and total volume of water recycled and reused |
Aspect: Biodiversity
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-EN11 | Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | |
| G4-EN12 | Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas | |
| G4-EN13 | Habitats protected or restored | Recycling resources Biodiversity |
| G4-EN14 | Total number of iucn red list species and national conservation list species with habitats in areas affected by operations, by level of extinction risk |
Aspect: Emissions
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Environment management |
| G4-EN15 | Direct greenhouse gas (GHG) emissions (scope 1) | Action against climate change |
| G4-EN16 | Energy indirect greenhouse gas (GHG) emissions (scope 2) | Action against climate change |
| G4-EN17 | Other indirect greenhouse gas (GHG) emissions (scope 3) | |
| G4-EN18 | Greenhouse gas (GHG) emissions intensity | |
| G4-EN19 | Reduction of greenhouse gas (GHG) emissions | Action against climate change |
| G4-EN20 | Emissions of ozone-depleting substances (ODS) | |
| G4-EN21 | NOx, SOx, and other significant air emissions |
Aspect: Effluents and Waste
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Environment management |
| G4-EN22 | Total water discharge by quality and destination | |
| G4-EN23 | Total weight of waste by type and disposal method | Sustainability Data |
| G4-EN24 | Total number and volume of significant spills | |
| G4-EN25 | Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally | |
| G4-EN26 | Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization's discharges of water and runoff |
Aspect: Products and Services
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Environment management |
| G4-EN27 | Extent of impact mitigation of environmental impacts of products and services | Action against climate change |
| G4-EN28 | Percentage of products sold and their packaging materials that are reclaimed by category |
Aspect: Compliance
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Compliance |
| G4-EN29 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations |
Aspect: Transport
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-EN30 | Significant environmental impacts of transporting products and other goods and materials for the organization's operations, and transporting members of the workforce |
Aspect: Overall
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Environment management |
| G4-EN31 | Total environmental protection expenditures and investments by type | Sustainability Data |
Aspect: Supplier Environmental Assessment
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-EN32 | Percentage of new suppliers that were screened using environmental criteria | |
| G4-EN33 | Significant actual and potential negative environmental impacts in the supply chain and actions taken |
Aspect: Environmental Grievance Mechanisms
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-EN34 | Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms |
Social
Labor Practices and Decent Work
Aspect: Employment
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Creating innovation |
| G4-LA1 | Total number and rates of new employee hires and employee turnover by age group, gender and region | Sustainability Data |
| G4-LA2 | Benefits provided to full-time employees that are not provided to temporary or parttime employees, by significant locations of operation | |
| G4-LA3 | Return to work and retention rates after parental leave, by gender |
Diversity Sustainability Data |
Aspect: Labor/Management Relations
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Creating innovation |
| G4-LA4 | Minimum notice periods regarding operational changes, including whether these are specified in collective agreements |
Aspect: Occupational Health and Safety
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | A better workplace |
| G4-LA5 | Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs | |
| G4-LA6 | Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender | Sustainability Data |
| G4-LA7 | Workers with high incidence or high risk of diseases related to their occupation | |
| G4-LA8 | Health and safety topics covered in formal agreements with trade unions |
Aspect: Training and Education
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Human resources development policy |
| G4-LA9 | Average hours of training per year per employee by gender, and by employee category | |
| G4-LA10 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings |
Creating innovation Human resources development policy |
| G4-LA11 | Percentage of employees receiving regular performance and career development reviews, by gender and by employee category |
Aspect: Diversity and Equal Opportunity
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Diversity |
| G4-LA12 | Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity | Sustainability Data |
Aspect: Equal Remuneration for Women and Men
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-LA13 | Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation |
Aspect: Supplier Assessment for Labor Practices
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-LA14 | Percentage of new suppliers that were screened using labor practices criteria | |
| G4-LA15 | Significant actual and potential negative impacts for labor practices in the supply chain and actions taken |
Aspect: Labor Practices Grievance Mechanisms
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Compliance |
| G4-LA16 | Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms |
Human Rights
Aspect: Investment
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Human rights |
| G4-HR1 | Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening | |
| G4-HR2 | Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained | Sustainability Data |
Aspect: Non-discrimination
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Human rights |
| G4-HR3 | Total number of incidents of discrimination and corrective actions taken |
Aspect: Freedom of Association and Collective Bargaining
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-HR4 | Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights |
Aspect: Child Labor
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-HR5 | Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor |
Aspect: Forced or Compulsory Labor
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-HR6 | Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor |
Aspect: Security Practices
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-HR7 | Percentage of security personnel trained in the organization's human rights policies or procedures that are relevant to operations |
Aspect: Indigenous Rights
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-HR8 | Total number of incidents of violations involving rights of indigenous peoples and actions taken |
Aspect: Supplier Human Rights Assessment
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Human rights |
| G4-HR9 | Total number and percentage of operations that have been subject to human rights reviews or impact assessments | Human rights |
Aspect: Supplier Human Rights Assessment
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-HR10 | Percentage of new suppliers that were screened using human rights criteria | |
| G4-HR11 | Significant actual and potential negative human rights impacts in the supply chain and actions taken |
Aspect: Human Rights Grievance Mechanisms
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Human rights |
| G4-HR12 | Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms |
Society
Aspect: Local Communities
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-SO1 | Percentage of operations with implemented local community engagement, impact assessments, and development programs | |
| G4-SO2 | Operations with significant actual and potential negative impacts on local communities |
Aspect: Anti-corruption
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Compliance |
| G4-SO3 | Total number and percentage of operations assessed for risks related to corruption and the significant risks identified | |
| G4-SO4 | Communication and training on anti-corruption policies and procedures | Compliance |
| G4-SO5 | Confirmed incidents of corruption and actions taken | How Our Management Philosophy Evolved |
Aspect: Public Policy
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Compliance |
| G4-SO6 | Total value of political contributions by country and recipient/beneficiary |
Aspect: Anti-competitive Behavior
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Internal Controls |
| G4-SO7 | Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes |
Aspect: Compliance
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Compliance |
| G4-SO8 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations |
Aspect: Supplier Assessment for Impacts on Society
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-SO9 | Percentage of new suppliers that were screened using criteria for impacts on society | |
| G4-SO10 | Significant actual and potential negative impacts on society in the supply chain and actions taken |
Aspect: Grievance Mechanisms for Impacts on Society
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-SO11 | Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms |
Product Responsibility
Aspect: Customer Health and Safety
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-PR1 | Percentage of significant product and service categories for which health and safety impacts are assessed for improvement | |
| G4-PR2 | Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes |
Aspect: Product and Service Labeling
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-PR3 | Type of product and service information required by the organization's procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements | |
| G4-PR4 | Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes | |
| G4-PR5 | Results of surveys measuring customer satisfaction |
Aspect: Marketing Communications
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | |
| G4-PR6 | Sale of banned or disputed products | |
| G4-PR7 | Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes |
Aspect: Customer Privacy
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Information Security |
| G4-PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data |
Aspect: Compliance
| Section | Index | References |
|---|---|---|
| G4-DMA | Disclosures on Management Approach | Compliance |
| G4-PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services |
